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Contact Us

Do you wish to contact us regarding Suzuki motorcycles, ATVs, parts, or accessories in:

Do you wish to contact us regarding:

 

TO FIND THE SUZUKI DEALER NEAREST YOU:
Use the Dealer Locator tool to locate your nearest Suzuki Dealer

 

IF YOU HAVE A CUSTOMER SERVICE INQUIRY:

1) Use the Dealer Locator tool to locate your nearest Suzuki Dealer

or

2) Should you have a situation that you believe requires immediate assistance from Suzuki Motor USA, LLC you may call Customer Service at 714-572-1490. Customer service representatives are available from 7:30AM to 4:30PM PST. Please have your vehicle identification number (VIN) available.

or

3) If you view something obscene, inappropriate, or otherwise offensive on this website, you may call Customer Service at 714-572-1490.

or

4) Put your inquiry in a letter, including copies of all relevant documents (service records, etc.). Include the 17-digit vehicle identification number (VIN), your full name, mailing address, and day/evening phone numbers.

Send via U.S. mail to: Suzuki Motor USA, LLC
MC/ATV Customer Service
P.O. BOX 1100
Brea, CA 92822

 

Customer service inquiries for Suzuki Motor Vehicles usually involve documents which cannot be handled effectively via e-mail. Therefore, inquires which cannot be answered by your local dealer, should be submitted via U.S. mail.

Please be advised that most customer service inquires can be handled by your local Suzuki dealer, who is familiar with your area and your machine.

We have found that speaking with a trained customer service representative eliminates misunderstandings which are commonly encountered with e-mail communication. We also know that situations can be resolved quickly when all the relevant facts, events and details are discussed in a thorough manner.

It is essential to have your facts organized and available before calling us. This will speed the resolution process. Relevant information would include the following: model, vehicle identification number (VIN), mileage, date of purchase, selling and servicing dealer, names of dealer staff you have approached already plus a summary of your needs and expectations.

Please be advised that e-mail sent from this site goes only to the Webmaster, who is not located on the premises of Suzuki Motor USA, LLC. Because most customer service inquiries require documentation, E-mail will only delay a timely response to your request.

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IF YOU LIVE IN THE STATE OF HAWAII--OR PUERTO RICO, OR OTHER NATIONS UNDER THE U.S. SECURITY UMBRELLA:

These areas are served by their own, completely independent distributors. Suzuki Motor USA, LLC sells Suzuki products only in the continental United States and Alaska. We have no direct involvement in the manufacturing or distribution activities in any other area. Contact your local Suzuki distributor/dealer for information about the models, programs, and promotions which they offer to customers in your area.

Hawaii Montgomery Motors, LTD
550 Nimitz Highway
Unit#2
Honolulu, HI 96817
(808) 536-7023

Suzuki Del Caribe
P.O. Box 29718
San Juan, PR 00929
(787) 999-2400

These areas are served by their own, completely independent distributors. Suzuki Motor USA, LLC sells Suzuki products only in the continental United States and Alaska. We have no direct involvement in the manufacturing or distribution activities in any other area. Contact your local Suzuki distributor/dealer for information about the models, programs, and promotions which they offer to customers in your area.

These areas are served by their own, completely independent distributors. Suzuki Motor USA, LLC sells Suzuki products only in the continental United States and Alaska. We have no direct involvement in the manufacturing or distribution activities in any other area. Contact your local Suzuki distributor/dealer for information about the models, programs, and promotions which they offer to customers in your area.

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IF YOU ARE INTERESTED IN EMPLOYMENT AT SUZUKI MOTOR USA, LLC:

Please submit a letter with resume to:

Suzuki Motor USA, LLC
MC/ATV Personnel Dept.
P.O. BOX 1100
Brea, CA 92822

 

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IF YOU ARE INTERESTED IN BECOMING A SUZUKI MOTORCYCLE/ATV DEALER:

Please visit our website: Join The Suzuki Legacy

OR: Submit your business proposal to the address listed below. Be sure to include your name, address, day and evening telephone numbers and exact location you are interested in (including the county name). Also be sure to tell us about your business experience and abilities and whether you already own and/or operate an existing business. 

Send the above information to:

Suzuki Motor USA, LLC
M/C-ATV Dealer Development Dept.
P.O. BOX 1100
Brea, CA 92822-1100

If you have any questions or need further information, please contact the Dealer Development Department at (714) 996-7040 Ext 2313.

 

IF YOU LIVE OUTSIDE THE UNITED STATES:

Suzuki Motor USA, LLC is a distribution company for the U.S. market only, handling products which are manufactured by Suzuki Japan. We have no direct involvement in the manufacturing or distribution activities in any other country, including Canada. This site is maintained for customers in the U.S., and so contains only information on the U.S. models, programs, and promotions which are under our control. Suzuki Motor USA, LLC. is a distribution company for the U.S. market only, handling products which are manufactured by Suzuki Japan. We have no direct involvement in the manufacturing or distribution activities in any other country, including Canada. This site is maintained for customers in the U.S., and so contains only information on the U.S. models, programs, and promotions which are under our control.

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